At Eco Mini we aim for your 100% satisfaction in the products and service that we provide to you. We strive to offer good quality products at reasonable prices, and support you wherever possible in effectively using our products, and taking steps toward more sustainable living.
Eco Mini is a registered company based in Stockholm, and is approved for F-TAX.
Organisation number: 831214-5280
VAT Registration number: SE831214528001
If you would like to get in contact with us, feel free to mail us at firstname.lastname@example.org and we will get back to you as soon as possible.
By shopping at Eco Mini in either our online or physical stores, you agree to the following terms and conditions:
All prices are in SEK and include 25% VAT.
At checkout, you see the total price including shipping and other fees (e.g. fee for certain payment methods). We reserve the right, without prior notice, to adjust prices.
After ordering you will receive a confirmation Email. You will also receive a confirmation when your order has been shipped and is on it’s way to you.
Orders placed between Monday and Thursday are sent within 48 hours of payment. Orders placed on Friday or over the weekend will be processed the following Monday.
We offer several convenient payment methods on the Checkout Page.
Within Sweden, delivery time is normally 3 - 5 working days and costs 55 SEK. Free shipping is offered on purchases over 1200 SEK.
For delivery within the EU, shipping is added at 290 SEK.
We offer free shipping on all orders within the EU over 1900 SEK.
We do not currently ship outside of the EU. Please contact us at email@example.com if you would like to request shipping to any other country.
Within Sweden, if you partially return one or more items from a free shipping order that causes your order value to fall below 1200 SEK, 55 SEK will be deducted from the return amount.
For orders within the EU, if you partially return one or more items from a free shipping order that causes your order value to fall below 1900 SEK, 290 SEK will be deducted from the return amount.
Packages that are not collected are automatically sent back to Eco Mini. The fee for this return shipping is charged to the customer at 250 SEK.
A fee of 250 SEK will also be charged to the customer in the event of needing to change the recipient details (name, address, delivery point) with the shipping comapany.
RIGHT OF WITHDRAWAL
When purchasing products on our website, you as a customer have a statutory 14-day right of withdrawal that applies from the time you have received the items that you have ordered.
When exercising your right of withdrawal, you must announce that you regret the purchase. Please email us at firstname.lastname@example.org. Include your name, address, e-mail address, order number and which products the return applies to.
You should return the products to us immediately and at the latest within the statutory 14 days after receiving them.
You are responsible for the return shipping, delivery and condition of the products upon return. The products should be sent well packaged and in original packaging with original tags in tact where applicable.
We recommend sending the products back by a secure, traceable shipping method. If the package is not sent traceable, there is no guarantee that the package will be received by Eco Mini, in which case the sender will be held liable for the loss.
On the refund amount, we reserve the right to deduct an amount corresponding to any decrease in value compared to the original value of the products if the products are used or damaged.
Any shipping costs incurred by Eco Mini will be deducted from your return amount.
The right of withdrawal does not apply to products that have been sealed for health or hygiene reasons and where the seal has been broken by you.
The right of withdrawal does not apply to custom-made products, which have been tailor-made for you.
Return address: Eco Mini, Nicola Fullard, Östra Finnbodavägen 25, Nacka 13173.
If you have questions, feel free to contact us at email@example.com so that we may assist you promptly.
Eco Mini products are covered by a limited 1 year warranty. We are confident in our workmanship and materials, and your satisfaction with our products is very important to us.
Any claims need to be made to firstname.lastname@example.org and accompanied by an original proof of purchase, as well as photos detailing the reason for the claim. Products bought second hand are not covered.
If we are not able to rectify the defect or deliver a similar product, we will refund you for the defective product.
- Workmanship defects that affect the functionality of the product.
We do not cover:
- Any damages resulting from improper use or care, including drying the PUL fabrics on medium or high heat, washing products hotter than at 60C, or the use of bleach and fabric softener. (These practices could cause the delamination of the PUL fabric, damage to the elastics, and impair the absorption and moisture wicking properties of the fabrics). Please refer to our Cloth Guide for correct care instructions to ensure a long lifespan for our products.
- Normal wear and tear (including staining, fading, pilling, balding or holes in natural fabrics)
- Leaks – these are usually caused by not using enough absorbency, not fitting the diaper correctly, or not changing the diaper often enough. Please refer to our Cloth Guide, or feel free to contact us at email@example.com so that we can help you troubleshoot.
LIMITATION OF LIABILITY
We do not accept any responsibility for indirect damages that may occur due to the product, delays or errors due to circumstances beyond the company's control or any changes to products or product properties that have been changed by the respective supplier and other factors beyond our control.
We do the best we can to accurately represent our products, but cannot guarantee that the products you will receive will be exactly as those pictured. Small variations (for example positioning of print) may appear. The color of your items may vary slightly from what you see on our website, depending on the screen you are using, or the lighting and resolution of the photos.
Please reach out to firstname.lastname@example.org if you are around the Stockholm area and would like to make an appointment to come and see our products in person. We would love to meet you!
In the event of any errors in your delivery (for example incorrect color or print), we reserve the right to correct the error with replacement goods from our range. If you are not happy with the correction, you have the right to cancel your order.
All information on our website is correct to the best of our knowledge, but are not accountable for any typing errors that may have been made.
We follow the Data Protection Ordinance from 25 May 2018.
When you register for our newsletter or place an order, you agree that we store and use your information to provide our service to you.
The information you provide about yourself is used by Eco Mini for payment and delivery of your order. No information about you will be sold or passed on to third parties. Eco Mini passes only the information needed for delivery to our shipping supplier so that you may receive your order, and be notified when it has been delivered.
We will save your address, mobile number, email, purchase history and name to be able to process your order.
According to the Personal Data Act, you have the right to request the information we have registered on you. If you do not want us to save your personal information, you are welcome to contact us via email at email@example.com. It is possible for us to delete all of your personal information once your order is completed.
All Eco Eva products are handmade with love in Sweden from locally sourced materials.
Because Eco Eva products are individually handmade, you can expect small variations to occur.
Eco Mini products are responsibly manufactured in China.
We only work with manufacturers who operate in accordance with the Fair Labor Association Workplace Code of Conduct, and according to the Chinese Labor Law. The employees of our suppliers work standard restricted hours in a safe environment, and are paid a fair wage.